FAQ

1. What types of solar products do you offer?

At Tresun-tech, we provide a comprehensive range of solar products including photovoltaic panels, inverters, solar charging , batteries, and various solar accessories to meet your renewable energy needs.

 2. Are your products suitable for residential and commercial applications?

Yes, our solar products are designed for both residential and commercial applications. Whether you need a solar solution for your home or business, we have the right products to suit your requirements.

3. Do you provide customization options for your solar products?

Absolutely! We understand that each customer's needs may vary. We offer customization options on certain products to better meet your specifications. Please contact our customer service team for more details.

4. What is the warranty period for your products?

We offer a warranty period of 10 to 30 years on our solar panels, depending on the specific product. Our inverters and batteries typically come with a warranty of 2 to 5 years. Please refer to the product specifications for exact details.

5. How do I place an order?

You can place an order directly through our website by navigating to the product page and following the checkout process. For bulk orders or special requests, please contact our sales team to assist you.

6. What shipping options are available?

We offer various shipping options, including air freight and sea freight, to accommodate your needs. Once your order is confirmed, our logistics team will provide you with the most suitable shipping method and estimated delivery time.

7. Do you provide technical support for your products?

Yes, we offer technical support for all our products. Our support team is available to assist you with installation, troubleshooting , and any questions you may have regarding our solar systems.

8. How can I get in touch with your customer service team?

You can contact our customer service team via email, phone, or through the contact form on our website. We aim to respond to all inquiries within。