This policy explains what happens to information when you use this website and when you contact Shenzhen Tresun Solar Technology Co., Ltd. (“TRESUN-TECH”, “we”).
Who we are
Shenzhen Tresun Solar Technology Co., Ltd., Shenzhen, Guangdong Province, China. For any question about this policy, write to info@tresun-tech.com.
What this website does not do
This website does not run analytics or advertising tracking, does not embed third-party tracking scripts and does not set cookies for general visitors. Cookie use is limited to the session cookies WordPress sets for site administrators who log in to manage the website.
Information you send us
When you contact us — by email, telephone, WhatsApp or through the enquiry form — we receive the information you choose to give us. This normally includes your name, company, business email address, telephone number, country and the technical details of your project or enquiry.
We use this information only to answer your enquiry, prepare quotations, confirm technical configurations and follow up on orders. We do not sell, rent or trade your contact information.
How long we keep it
Enquiry and order records are kept for as long as needed to handle your request and to meet accounting, warranty or legal obligations. You can ask us to delete your enquiry information at any time.
Sharing
We do not share your information with third parties for marketing purposes. Information may be processed by service providers that help us operate this website and our business (for example our hosting provider), or disclosed where the law requires it.
Server logs
Like most websites, our hosting provider records standard technical information such as IP address, browser type and requested pages. These logs are used for security and to keep the website working reliably.
Links to other services
Some pages link to external services such as WhatsApp. When you use those services, their own privacy policies apply.
Your requests
To ask for a copy of the information we hold about your enquiry, to correct it or to have it deleted, email info@tresun-tech.com and we will respond.
Changes to this policy
If we change how this website or our enquiries work, we will update this page. The date below shows the current version.
Last updated: 15 September 2026